سياسة الخصوصية

About Us

Evoque is a modern fragrance brand dedicated to creating distinctive, long-lasting perfumes inspired by luxury scents with a unique identity. Our goal is to deliver high-quality fragrances that reflect personality, confidence, and unforgettable presence — all at accessible prices.

Each scent is carefully crafted to give you a premium experience, whether you’re discovering your signature scent or expanding your collection.

Privacy Policy

At Evoque, your privacy is important to us.

We collect basic personal information such as your name, phone number, address, and email only to:

• Process and deliver your orders
• Contact you regarding your purchase
• Improve your shopping experience

We do not share, sell, or trade your personal information with any third party.

All data is securely stored and used strictly for business purposes.

Refund & Exchange Policy

We aim to ensure your satisfaction with every purchase.

• Exchanges are allowed within 48 hours of receiving your order.
• Product must be unused and in original condition/packaging.
• Refunds are only applicable in case of:
• Wrong item delivered
• Damaged product upon arrival

⚠️ Due to the nature of perfumes, used products cannot be refunded or exchanged.

Shipping fees are non-refundable unless the mistake is from our side.

Shipping & Service Duration Policy

• Orders are processed within 24 hours.
• Delivery time:
• Cairo: 1–3 working days
• Other governorates: 2–5 working days

Delivery times may vary during high-demand periods or promotions.

Terms & Conditions

By purchasing from Evoque, you agree to the following:

• All orders are subject to availability and confirmation.
• Prices may change without prior notice.
• We reserve the right to رفض/Cancel any order in case of suspicious activity.
• Customers must provide accurate contact and address details.
• Evoque is not responsible for delays caused by shipping companies.

Contact Us

For any questions, support, or orders:

📞 Phone: 01013059585
📧 Email: evoquessence@gmail.com

Address

📍 Cairo, Egypt

Important Notes

• Keep perfumes away from heat and direct sunlight.
• Store in a cool, dry place for best performance.
• External factors (skin type, weather) may affect fragrance longevity.